The Outlet Village takes the shopping experience to a whole new level. This modern, spacious and stylish shopping mall has a range of family-friendly facilities and essential services, to ensure that visitors can enjoy a sophisticated shopping trip.

Customer Information
Collect your map of the mall from one of our two Customer Information Desks located at Piazza Dell’Albero Entrance as well as at the Piazza Delle Torri Entrance. Our friendly staff can help with any queries you may have including locating a store, finding facilities and disability access.

You can also visit the Information Panels available throughout the mall for quick and easy information.

To help you stay connected, free wifi is offered throughout The Outlet Village. Simply find the network and connect.

Public toilets, including toilets for disabled customers, and baby changing facilities are located throughout The Outlet Village.

Cash Machines
ATMs can be found at three various locations across the mall. Please visit the store locator for exact locations. The Outlet Village also hosts a UAE Exchange making it easy for you to exchange currencies.

Valet Parking

Use the valet parking facility at The Outlet Village and let one of our professional parking attendants deal with the strain of parking for you.

Our valet service offers you all the convenience and luxury service you would expect from this upscale mall. Simply drop off your car at one of our valet locations, hand over the keys, and head straight to the shops.

Our valet parking service is available during mall opening hours.

Location/Drop off points
Just next to Piazza Delle Torri Entrance.


  • AED 50 for regular Valet Parking
  • AED 100 for VIP Valet Parking

Prayer Rooms

Shoppers wishing to pray may find comfort in The Outlet Village’s male and female prayer rooms. A foot cleaning basin and directional sign (Qiblah) are available in the rooms.

You will find the prayer rooms in conjunction with every wash room. Locate the clearly marked signs and these will take you to the designated prayer rooms for men and women.

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